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![]() Difficulty Highlighting A In Endnote 8 Upgrade To TheAs an existing customer, you are eligible for a discount. Can I redownload my Nuance Power PDF file?Tech support does not maintain old product files, so if you own any Nuance version of software and you didn't back it up or have the original CD, then you will need to upgrade to the latest Kofax version. Learn more about what is supported here. Does Kofax support Nuance customers?For existing customers of Nuance Power PDF, PaperPort and OmniPage desktop products with a valid serial number, the technical support team does provide support, depending on which version of software you own.Please download immediately and back it up in case you need to reinstall in the future.Because this is a perpetual license of the version available on the day you purchase, Kofax will not provide any download links after the two week period, as the software may have been updated and changed. This link is valid for two weeks only after purchase, unless you purchased download insurance which extends downloads to 24 months. Please contact tech support or engage with a chat rep on any of the Power PDF pages to get your discount code.After your purchase is complete, you’ll be provided a link to download your Power PDF software from 2Checkout.com. How do I upgrade?If you own any older version of Power PDF or PDF Converter, you are eligible for an upgrade discount.You’ll also want to make sure you have enough storage on your computer. Some strict programs will block download or incorrectly flag the Power PDF. What do I do?When downloading and installing your trial, please make sure to turn off any anti-virus software. Contact customer support or engage with a chat rep to get your code. Existing customers are eligible for upgrade discounts. To get a future upgrade, you will need to purchase the software again. With these retail, individual licenses, there are no upgrades or updates included with the purchase. This means you own the specific version of software you bought on your date of purchase. Is the trial software the same as the full license?Yes, all functionality and features are available to trial users. You may also contact customer support to assist with deactivating your old machine.Signup for a free 15-day trial by selecting the product you'd like to try:Your free trial lasts 15 days, after which you'll need to purchase a license to continue using the software. If you get a new computer, please remember to uninstall so you can free up an activation. However, you can only use it on one machine at a time. Our EULA permits installation on a second machine for backup use. ![]() Ensure you have enough storage on your computer. Some strict programs will block download or incorrectly flag the Power PDF. What do I do?When downloading and installing your trial, turn off all anti-virus software. I’m having trouble with the installation. If you'd like to purchase a license, you can do so at any time. Do I need to give you a credit card?No, the Power PDF trial is completely free. How do I take the Mac trial?Once you’ve installed the Power PDF Standard for Mac software, click the “Demo” button on the startup screen to continue your trial. Please contact support or engage with a chat rep on any of the Power PDF pages with your serial number to get your discount code. However, since you have an older serial number, you're eligible for an upgrade discount. Your option is to purchase a new license for the latest version. If you downloaded the Kofax trial and attempt to apply the serial number from a previously purchased version of Power PDF, it won't work. What do I do?Serial numbers are issued for each version and edition of the software. Is Power PDF compatible with Windows 10?Yes, and the software is fully integrated with Office 365, so you can utilize the features of Power PDF from within your favorite Office apps including Word, PowerPoint and Excel.What Power PDF versions are compatible with Windows 10?Nuance Power PDF 3.0, Kofax Power PDF 3.1 and Kofax Power PDF 4 are compatible with Windows 10 and Office 365. For Enterprise volume licenses, you have the option for an annual maintenance package which includes all updates and upgrades, as well as extended tech support. If you purchase an individual license, there are no additional monthly or annual fees. Is Power PDF a subscription?Power PDF is a perpetual license, which means once you buy a license, you own it forever. If you received Power PDF, PaperPort or OmniPage with the purchase of a scanner, printer or other device, you'll need to contact that manufacturer for all support. In either case, the Kofax customer support team will provide technical support on the product. If you purchase through Kofax.com, you'll work with the Kofax support team for refunds and customer service. What's the difference in buying a license through Kofax.com versus a reseller such as Staples, Office Depot or CDW?When you purchase through a reseller, you'll need to contact them directly for refunds and customer service. Please contact support or engage with a chat rep on any Power PDF web page and provide your serial number to get a discount code. Simply reply to your confirmation email or send an email to within 30 days of your purchase with your order number and reason for cancellation. What is the refund policy?Kofax offers a 30-day money back guarantee on Power PDF, PaperPort and OmniPage individual licenses purchased only on Kofax.com. If you have a Windows virtual environment on your Mac, such as Parallels, then you can install and run either version of Power PDF on Windows. Power PDF Standard for Mac is developed specifically for Mac OS. Learn more about available coverage here.We’re unable to login to the Nuance portal. There is limited support available beyond 90 days. This covers installation, setup, configuration and reinstallation of software during this period. What is the support policy?Kofax offers a 90-day product support warranty from date of purchase on all desktop products, including Power PDF, PaperPort and OmniPage. Pokemon gba hacks downloadHow do we renew an expiring Maintenance and Support contract?To renew, send an email request to and a representative will contact you. You'll need to create a new account in KEF. Old Nuance Network account logins and passwords will not work with KEF. Support is now available through Kofax Electronic Fulfillment (KEF), which can be accessed at.
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